Refreshing Horse Balm
Cooling effect after physical exercise and exertion to promote relaxation
Refreshing Horse Balm
Frequently Asked Questions (FAQ)
How long does it take to receive my order?
We work with carriers that ensure a fast and efficient delivery service:
- For small packages, such as snacks, individual products, or supplements, delivery takes 24 to 48 business hours.
- For full pallets, delivery time can range between 3 to 7 business days, depending on the location.
Do you ship internationally?
Currently, we only ship to Portugal and Spain. However, we plan to expand to other markets soon.
What is your return policy?
If you receive a damaged product, we will immediately collect and replace it at no additional cost. For other return situations, please contact us so we can assess the best solution.
What payment methods do you accept?
The available payment methods are:
- Spain: Credit/debit cards, Bizum, PayPal, BNPL.
- Portugal: Multibanco reference, Credit/debit cards, MB WAY, PayPal.
How do I choose the right product for my horse?
On our website, you can find the ideal product through two options:
- Choose by category: If you already know the type of product you're looking for, you can browse our available categories.
- Choose by specific need: If you need to solve a specific issue, you can explore our specific needs section and find the best solution for your horse.
If you still have doubts, our technical team is always available to help. You can contact us by phone (from 9 AM to 6 PM), WhatsApp, or email for personalized advice.
How can I contact you?
You can reach us through:
Email: info@horsix.com
Phone: +34 645 74 64 93