Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase on horsix.com (the "Site").

 

 

1. Personal Information We Collect

1.1. Data Processing

The legal basis for processing your personal data may be:

  • The performance of a contract (e.g., processing orders);

  • Your explicit consent (e.g., for marketing communications or non-essential cookies);

  • Compliance with legal obligations;

  • Our legitimate interest (e.g., improving the user experience, fraud prevention).

1.2. Device Information

When you visit our Site, we automatically collect certain information about your device, including:

  • Browser type, IP address, and time zone;

  • Cookies installed on your device;

  • Web pages or products viewed;

  • Websites or search terms that referred you to our Site;

  • Interactions within the Site.

We collect Device Information using the following technologies:

  • Cookies: Small data files stored on your device that include a unique identifier. You can disable cookies at www.allaboutcookies.org.

  • Log files: Track actions on the Site, collecting data such as IP address, browser type, internet service provider, visited pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record browsing behavior on the Site.

1.3. Order Information

When you make or attempt to make a purchase on our Site, we collect certain information, including:

  • Name, billing address, and shipping address;

  • Payment details (credit/debit card, PayPal, MB WAY, etc.);

  • Email address and phone number.

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

1.4. Data Retention

We will retain your personal data for as long as there is a commercial or contractual relationship. Once this ends, data will be kept for the legally required time periods.

1.5. Cookie Policy

The use of non-essential or third-party cookies for advertising purposes requires your prior consent, which you can manage through the cookie settings panel.
For more information, see our Cookie Policy.

 

 

2. How Do We Use Your Personal Information?

We use Order Information to:

  • Process and deliver your orders;

  • Manage payments and invoicing;

  • Send order confirmations and invoices;

  • Communicate with you when necessary;

  • Assess potential fraud risks.

We use Device Information to:

  • Detect risks and fraud (especially via your IP address);

  • Improve and optimize your browsing experience on our Site;

  • Analyze user behavior and evaluate the effectiveness of our marketing campaigns.

 

 

3. Sharing Your Personal Information

We share your personal information only in the following cases:

  • Payment platforms: To securely process your transactions.

  • Shipping carriers: To ensure delivery of your orders.

  • Data analysis: We use tools like Google Analytics to understand user interactions with the Site. You can view Google’s privacy policy at Google Privacy Policy and opt out via Google Analytics Opt-Out.

  • Legal obligations: If required by law, we may disclose your data to comply with regulations or respond to judicial requests.

 

 

4. Behavioral Advertising

We may use your personal information to offer targeted ads based on your interests. You can opt out of personalized ads via the links below:

Additionally, you can opt out of targeted ads through the Digital Advertising Alliance.

 

 

5. "Do Not Track" Signals

Currently, we do not alter our data collection and usage practices when we receive a "Do Not Track" signal from your browser.

 

 

6. Your Rights

If you are a resident of the European Union, you have the right to:

  • Access, correct, or delete your personal data;

  • Request data portability;

  • Object to the processing of your data for marketing purposes;

  • Withdraw your consent at any time.

To exercise these rights, please contact us at info@horsix.com.

Additionally, your information may be transferred outside of Europe, including to the United States and Canada, where data protection laws may differ.

 

 

7. Data Retention

When you place an order on our Site, we retain your data for record-keeping purposes unless you request its deletion.

 

 

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our processes, legal requirements, or operational needs. Changes will be posted on this page.

 

 

9. Data Controller

The controller of the personal data collected through this website is HORSIX SPAIN - HORSE FEEDING SOLUTIONS, S.L., with Tax ID B75401877, located at Calle Benito Arias Montano 1, Staircase 1, 4th Floor, Office 4, 06800 Mérida (Spain). Contact email: info@horsix.com.

 

 

10. Contact Information

If you have any questions about this Privacy Policy or would like to file a complaint, you can contact us at:

📧 Email: info@horsix.com
📍 Address: Calle Benito Arias Montano 1, Escalera 1, 4th floor, office 4, 06800 Mérida, Spain
📞 Phone: +351 914 910 697